Tenant Faces Eviction Over Unpaid Utility Fees Despite Paying Rent

Constance Soule, a resident of a Larkspur, California apartment complex, received a surprise notice of termination from her landlord in 2024. The notice gave her 10 days to move out of her apartment, which is managed by Greystar, the country's largest apartment manager. Despite paying her rent on time, Soule was facing eviction due to unpaid utility charges, according to court documents.

Soule, who has a housing voucher, was caught off guard by the notice. The situation highlights the challenges tenants can face when dealing with add-on utility fees. Tenants and their allies are speaking out against the practice, which can lead to eviction even if rent is paid on time.

The Economic Hardship Reporting Project, a journalism non-profit, co-published a story on the issue, shedding light on the struggles tenants like Soule face. As the situation continues to unfold, it remains to be seen how Soule's case will be resolved and what impact it may have on the broader discussion around utility fees and tenant rights.