Video calling is the single most valuable technology skill for adults over 70. Nothing else lets you see grandchildren's faces, join family gatherings from afar, attend doctor appointments from home, or maintain friendships without leaving your chair. The technology is simpler than you think — this guide walks you through setup on every type of device.

## Choosing the Right Video Calling Device

Video Calling Devices Compared

DeviceCostBest ForSetup Difficulty
Amazon Echo Show 10$250Easiest — just say 'Alexa, call...'Very Easy
Apple iPad$349-$599Best quality, FaceTime integrationEasy
Facebook Portal (Meta)$129-$299Smart camera follows you around roomEasy
SmartphoneAlready ownAlways available, portableEasy
Laptop/Desktop ComputerAlready ownLarge screen, good for groupsModerate
Smart TV with camera$20-$50 webcam add-onLargest screen for group viewingModerate

## The Easiest Option: Smart Display

If you want the absolute simplest video calling experience, an Amazon Echo Show or similar smart display is the answer. Say 'Alexa, call [name]' and you're connected. No tapping, no navigating menus, no opening apps. Family members can even 'drop in' — starting a video call to your device without you answering, like an intercom. This is ideal for adults with vision or dexterity challenges.

## Setting Up FaceTime on an iPad or iPhone

FaceTime Setup in 5 Minutes

1
Open Settings, Tap FaceTime
Make sure FaceTime is turned on (green toggle). Your Apple ID email and phone number should appear below.
2
Add Family Contacts
Open the Contacts app. Add each family member with their name, phone number, and a photo. The photo helps you identify who's calling.
3
Make Your First Call
Open FaceTime, tap the + button, type a name, and tap the video icon. That's it — you're face to face.
4
Add a Home Screen Shortcut
For each frequent contact, create a home screen shortcut: Open Contacts, select the person, tap 'Add to Home Screen' for one-tap calling.
5
Adjust Camera and Audio
Prop the iPad at eye level (not looking up your nose). Ensure the room is well-lit from the front. Speak in your normal voice — the microphone picks up well.

## Setting Up Zoom for Doctor Appointments

Many healthcare providers use Zoom for telehealth appointments. Download Zoom from the App Store or Google Play. When your doctor's office sends a meeting link by email, tap the link to join automatically. You don't need an account to join someone else's meeting. Practice once with a family member before your first medical appointment.

85%
of adults over 70 who try video calling continue using it regularly
73%
of doctor's offices now offer telehealth video appointments
1 tap
is all it takes to start a FaceTime call to a saved contact

## Video Calling Tips for the Best Experience

  • Position the camera at eye level — prop the device on a stack of books if needed
  • Sit facing a window or lamp so light illuminates your face, not your back
  • Speak at normal volume — modern microphones are very sensitive
  • Look at the camera (the small dot at the top) when talking, not at the screen
  • Use headphones if you have hearing difficulty — they deliver sound directly to your ears
  • Keep the device plugged in during long calls to prevent battery drain
  • Close other apps before calling to ensure the best video quality

## Troubleshooting Common Problems

If the other person can't hear you, check that your microphone isn't muted (look for a microphone icon with a line through it). If video is dark, move to a brighter room or turn on a lamp facing you. If the call keeps dropping, move closer to your WiFi router or switch to a room with better signal. If everything freezes, close the app completely and restart it.

## The Drop-In Feature for Family Peace of Mind

Amazon Echo Show devices have a 'Drop In' feature that lets approved family members start a video call that connects automatically — you don't have to answer or press anything. This is particularly valuable for daily check-ins or if you have difficulty with technology. You control who has drop-in permission and can disable it anytime.

Set up one video calling method this week. Call a family member to test it. Once you experience seeing a grandchild's face on your screen, you'll wonder why you waited.