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Tenant Faces Eviction Over Unpaid Utility Fees Despite Paying Rent

Thursday, August 20, 2026 · 1 sources

Constance Soule, a disabled Alzheimer's patient, received a notice of termination from her landlord due to unpaid utility charges. She had paid her rent on time, but the added fees led to the eviction notice.

Constance Soule, a resident of a Larkspur, California apartment complex, received a surprise notice of termination from her landlord in 2024. The notice gave her 10 days to move out of her apartment, which is managed by Greystar, the country's largest apartment manager. Despite paying her rent on time, Soule was facing eviction due to unpaid utility charges, according to court documents.

Soule, who has a housing voucher, was caught off guard by the notice. The situation highlights the challenges tenants can face when dealing with add-on utility fees. Tenants and their allies are speaking out against the practice, which can lead to eviction even if rent is paid on time.

The Economic Hardship Reporting Project, a journalism non-profit, co-published a story on the issue, shedding light on the struggles tenants like Soule face. As the situation continues to unfold, it remains to be seen how Soule's case will be resolved and what impact it may have on the broader discussion around utility fees and tenant rights.

The 50+ takeaway: Unpaid utility fees can lead to eviction.

Go Deeper

What happened to Constance Soule?

Constance Soule received a notice of termination from her landlord due to unpaid utility charges, despite paying her rent on time. She was given 10 days to move out of her apartment.

Who manages Soule's apartment complex?

Soule's apartment complex is managed by Greystar, the country's largest apartment manager.

What is the Economic Hardship Reporting Project?

The Economic Hardship Reporting Project is a journalism non-profit that co-published a story on the issue of add-on utility fees leading to eviction. They aim to shed light on the struggles tenants face.

Can tenants be evicted for not paying utility fees?

Yes, tenants can be evicted for not paying utility fees, even if they have paid their rent on time. This is what happened in Constance Soule's case.

What is being done to address the issue of add-on utility fees?

Tenants and their allies are speaking out against the practice of add-on utility fees leading to eviction. They are working to raise awareness and potentially change policies to protect tenants' rights.